Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
Effortless Collaboration in the Office, at Home or at the Hotel
With smartphone apps for iOS and Android, a web app and Windows client, employees can easily connect to your unified communications system with their office extension wherever they are. We offer voice, chat, web conferencing and more in one easy to use interface from your smartphone or browser. What’s more, 3CX can be integrated with a large variety of popular CRM and accounting software applications, making working across all apps seamless.